Delivery

Delivery

You can collect your order at our stores in Moscow and Ekaterinburg.

BOXBERRY PICK-UP POINTS

Collect your order in more than 320 cities across Russia at the Boxberry pick-up points.
Cost: 190 rubles/apx. $3
Delivery time depends on your region

INTERNATIONAL SHIPPING

Cost: 1.480 rub./apx. $26
5 - 10 business days (depending on postcode)
Delivery time: Monday to Saturday 10:00 a.m. – 8:00 p.m., except Sunday and public holidays
Packaging: 12STOREEZ box

 

MOSCOW

Courier service (within the MKAD)

Cost: 290 rub./apx. $5
Online payment or collect on delivery
No try-on service
Orders placed before 5:00 p.m. will be delivered on the next business day
Orders placed after 5:00 p.m. will be delivered on the day after tomorrow
Orders placed on the weekends will be delivered on Tuesday
Delivery time: Monday – Friday 9:00 a.m. – 9:00 p.m., Saturday – Sunday 10:00 a.m. – 6:00 p.m.
Packaging: 12STOREEZ box

Express delivery

Cost: 500 rub./apx. $9
Prepaid orders only
No try-on service
For orders placed from 10:00 a.m. to 5:00 p.m. on working days
3-hour delivery
Packaging: 12STOREEZ box

Courier service (outside the MKAD)

Cost: 290 rub./apx. $5
Orders placed before 5:00 p.m. will be delivered on the next business day
Orders placed after 5:00 p.m. will be delivered on the day after tomorrow
Orders placed on the weekends will be delivered on Tuesday
Delivery time: Monday – Friday 10:00 a.m. – 6:00 p.m.
Packaging: 12STOREEZ box

 

MOSCOW REGION

Cost: 290 rub./apx. $5
1-3 business days
Delivery time: Monday – Friday 10:00 a.m. – 6:00 p.m., except weekends and public holidays
Packaging: 12STOREEZ box

SAINT PETERSBURG

Cost: 380 rub./apx. $7
Online payment or collect on delivery
No try-on service
Delivery time: Monday – Sunday 12:00 a.m. – 07:00 p.m.
Packaging: 12STOREEZ box

RUSSIA

Cost: 480 rub./apx. $8
Online payment or collect on delivery
No try-on service
1-4 business days depending on your region
Delivery time: Monday – Friday 9:00 – 6:00 p.m., except weekends and public holidays
Packaging: 12STOREEZ box

BELARUS, KAZAKHSTAN

Cost: 790 rub./apx. $14
3-10 business days depending on your region
Delivery time: Monday – Saturday 10:00 a.m. – 6:00 p.m., except Sunday and public holidays
Packaging: 12STOREEZ box

CIS COUNTRIES: ABKHAZIA, AZERBAIJAN, ARMENIA, KYRGYSTAN, MOLDAVIA, TAJIKISTAN, TURKMENISTAN, UZBEKISTAN,
UKRAINE

Cost: 1480 rub./apx. $26
3-14 business days depending on your country
Delivery time: Monday – Friday 10:00 a.m. – 6:00 p.m., except weekends and public holidays
Packaging: 12STOREEZ box

Please, take notice that all orders are shipped on a DDU (Delivery Duty Unpaid) basis, meaning your order may be subject to local taxes and/or import duties, which are levied by your local customs authority. Product prices are displayed exclusive of all taxes and duties.  We are unable to calculate the exact amount of duties and taxes your order will incur, as these charges are imposed directly by the country shipping to.

 

You can find all available payment methods in the 'Payment' section.