Pre-order

Pre-order

The items that can be pre-ordered are marked with a ‘PRE-ORDER’ badge which also shows when approximately they will be in stock. Look for all items available for pre-order in the 'Coming Soon' section.

PLACING PRE-ORDER

• To pre-order an item, you will need to add the available product colour and size to your shopping bag as if you were placing a normal website order. Proceed to the check-out or keep shopping.
• Make a purchase as a guest or sign up.
• Choose a pick up in-store or courier service option.
• Proofread the information you entered.
• Pre-order items need to be paid for up-front.
• Click on the ‘Place an Order’ button and you will be transferred to the payment page. Click on the ‘Pay for my Order’ button and fill in the marked fields.
• Pre-order items are to be paid for in full at the time of order. You can find more information here: PAYMENT.
• After the payment goes through, our team will get in contact with you to confirm your order. If your order contains a mix of pre-orders and in stock items, we will ship the pre-orders separately.
• As soon as you pre-ordered items are in stock, we will contact you. You will be able to change a delivery address or date.
• You will receive an e-mail with the tracking number as soon as your order has been shipped.

HOW TO CANCEL AND RETURN PRE-ORDER

In case you would like to cancel your existing pre-order, please make sure to contact us at +7 499 653 81 73 or any other way. More information on the return: RETURNS.

You cannot add or change an item in your order.

Feel free to contact us by live chat in the bottom right corner of the screen, instagramtelegramvibervkontakte or facebook messenger